Refund policy

All sales are FINAL. We do NOT accept returns or exchanges.

Due to the personal and custom nature of our items, we are unable to offer refunds. Please review product details carefully before placing your order.

We are NOT responsible for lost items or stolen packages, including those marked as “delivered” by the carrier.

 

We are NOT responsible for packages lost due to incorrect shipping addresses entered at checkout. Please double-check your shipping information before placing your order.

Issues with items 

If your item arrives damaged, defective, or incorrect, please reach out to us via email right away. Customers have 2 days from the delivery date to inspect their order and notify us of any issues. Unfortunately, if we are not contacted within this 2-day window, we will be unable to offer a resolution.

If you have any questions or concerns, feel free to reach out before purchasing — we’re happy to help! 💛