Shipping policy

At KeyToSalvation, we do our best to ensure that your order is packaged with care and shipped in a timely manner. Please read below for important details regarding shipping and delivery.

Processing Time

All orders are processed within 3–7 business days unless otherwise stated on the product listing. This does not include weekends or holidays.

Please note: Processing time may vary slightly during sales or high-volume seasons.

Shipping Time

Once your order has been processed, you will receive a tracking number via email. Most U.S. orders arrive within 3–5 business days after shipment, depending on the carrier.

Shipping times may vary due to weather, holidays, or carrier delays — which are unfortunately out of our control.

Shipping Fees

Shipping rates are calculated at checkout based on the weight of your order and delivery location.

Free shipping may be offered during special promotions or on qualifying orders (as stated in the shop banner or listing).

Lost or Stolen Packages

We are NOT responsible for lost or stolen packages, including those marked as “delivered” by the carrier.

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses entered by the customer.

If your order shows as delivered but you did not receive it, please contact your local post office or shipping carrier to file a claim.

Tracking Information

Tracking details will be sent to your email once your order ships. If you do not receive tracking information within 7 business days, feel free to contact us at: KeyToSalvation2025@gmail.com