Terms of service


Terms of Service



Welcome to KeyToSalvation. By visiting our site or placing an order, you agree to the following terms and conditions. Please read carefully before purchasing.




1. General Use



You agree NOT to misuse this website or any of its content. All product designs, photos, and branding are the property of KeyToSalvation and may not be copied or used without permission.




2. Order Process & Payment



All prices are listed in USD. We accept payment through secure checkout options provided by Shopify. Orders will NOT be processed until payment is received in full.




3. Shipping & Delivery



Processing time varies and is noted on each product listing. Once your order ships, you will receive a tracking number via email.


We are NOT responsible for delays due to postal services, weather, or other factors outside our control.




4. All Sales Are FINAL



All sales are final. We do NOT accept returns or exchanges.


We are NOT responsible for:


  • Lost or stolen packages, including those marked “delivered”
  • Incorrect shipping addresses entered at checkout



Please double-check your address before placing an order.




5. Damaged or Incorrect Orders



If your item is damaged, defective, or incorrect, please contact us within 2 days of receiving your order at: KeyToSalvation2025@gmail.com


  • Include your order number and photos of the item and packaging
  • If we are NOT contacted within 2 days, we are no longer able to resolve the issue



We want to ensure every order is made right, so please reach out quickly if there’s a problem.




6. Product Disclaimer



Keychains and cups are decorative items and should be handled with care. Products may contain small parts and are not intended for young children.


WE ARE NOT liable for any injuries, accidents, or misuse of our products.

 

Please use responsibly and follow all care instructions included with your order.




7. Policy Updates



We reserve the right to update these terms at any time. Changes will be posted on this page. Continued use of our site after changes means you agree to the updated terms.